grouptune


FAQ

What is Grouptune?
Grouptune offers amazing deals on the best Christian music. We promise to always offer incredible deals on music and related products and experiences. Our goal is to deliver the most compelling music deals out there, and we'll never offer something we wouldn't buy ourselves.

I already signed up for the mailing list...do I still have to register with Grouptune?
Yes! You'll need to register, which just means entering your email address and creating a password, in order to participate in any Grouptune offers.

What happens if a Grouptune doesn't reach its required minimum number of purchasers?
If not enough people participate in the deal, the deal is cancelled and your credit card will not be charged. To be sure you reach the minimum threshold, be sure to share the deal with your friends via Facebook, Twitter and email.

Why just one deal per week? I want more!
We want to make sure every offer we feature is compelling. You should be excited to open your Grouptune email every week! We don't want to flood your inbox with clutter, we just want to offer you the best deals on your favorite music.

I bought a Grouptune! How do I download my music?
Once your credit card is charged, you'll receive a confirmation email with a link to your voucher. Download instructions will be found in your voucher.

I downloaded the zip file but I'm having trouble opening it. How do I open this thing?

Instructions for downloading and opening your zip file (Windows):

  1. Select "save" if prompted when your download begins (never select "open" or "run"). Be sure to remember the location where your zip file is being downloaded (your Desktop is a good location).
  2. Once your download is complete, locate and right-click the file, select "Extract All" and then follow the onscreen instructions.
  3. You will then be able to open each individual song file (songs will play in your default media player).
Instructions for downloading and opening your zip file (Mac OS):
  1. Select "save" if prompted when your download begins (never select "open" or "run"). Be sure to remember the location where your zip file is being downloaded (your Desktop is a good location).
  2. Once your download is complete, locate and double-click the zip file.

OK, I opened the zip file, but how do I add my music to my iTunes library?

Instructions for downloading and opening your zip file (Windows):

  1. Open iTunes
  2. From the "File" menu, choose one of the following:
  3. - "Add File to Library" (to add a single song)
    - "Add Folder to Library" (to add a full album)
  4. Navigate to and select the file or folder that you want to add
Instructions for downloading and opening your zip file (Mac OS):
  1. Open iTunes
  2. From the File menu, select "Add to Library"
  3. Navigate to and select the file or folder that you want to add

I bought a Grouptune! When do I get my package in the mail?
Each Grouptune is different. Some packages are shipped immediately, while others (like pre-orders) make take up to six weeks (or even more) to arrive. Login by clicking "My Account" to view your Grouptune voucher and review the shipment/delivery information there.

Can I buy a Grouptune as a gift for someone else?
Absolutely! You see, we encourage giving and make it easy for you, too. Just select the "buy as a gift" option at checkout.

Can I buy multiple Grouptunes for myself? How about for friends and family?
Usually, but it depends on the Grouptune. Please check the "Fine Print" area for details on your specific Grouptune.

Is entering my credit card information safe?
Yes, it's very safe. We take ninja-level care to transmit your credit card information via SSL directly into a secure electronic vault. Your credit card information is never stored on our servers.

Can I return a Grouptune?
We want you to be a happy camper. If that means you want your purchase refunded please submit your request via the Contact Us page.

How can my band be featured on Grouptune?
We're always looking for top-tier artists to be featured on Grouptune. If you fit the criteria and want to reach our amazing community of fans let us know! Please include links to your official website/Facebook/Twitter.

What are all these sharing buttons here for?
We want to make super easy for you to share a Grouptune on Facebook, Twitter and through email. We believe music is best experienced with others. If you're logged in, you'll also have the opportunity to receive referral credit for anyone who purchases as a result of you sharing. Yes, we're doing everything we can to get you free music!

Can I refer as many people as I want?
Sure, we're not stopping you. Rack up a fortune in Grouptune credits!

When will Grouptune be offering Country, Rock and other genres?
Great question! Soon, my friend, very soon. What other genres should we be exploring? Should we have sub-lists like Christian hip-hop, rock and worship where we really narrow in on a particular genre? Let us know what you think.